Water Distribution

As part of the Public Works & Service Department the Water & Sewer Division crew is responsible for the maintenance and repair of hundreds of miles of various sized water mains in the City of St. Joseph and the Townships of St. Joseph Charter, Lincoln Charter, Royalton and the Villages of Shoreham and Stevensville. In addition to the mains, the Water Distribution crew is also tasked with the care of thousands of fire hydrants, valves, services and meters throughout the distribution network.

Once the water is pumped and treated at the Water Treatment Plant it becomes the responsibility of the Public Works & Service Department to ensure that the water reaches every individual water customer on the system. In order to guarantee the safe movement of the drinking water through the system, the division employees complete systematic maintenance, hydrant flowing, and emergency repairs of the system throughout the year.

Customers with questions related to billing, how to read your bill or service modifications should contact the Utility Billing Department at 983-6324. Customers experiencing water quality or pressure issues are asked to contact the Water Treatment Plant at 983-1240.