Water Billing
About
Water Billing is located within the Finance Department and is responsible for the following:
- setting up new water service accounts after an application has been received
- coordinating the sale of new meters (for new construction or upgrades to service)
- customer billing
- payment processing
- arranging for the final meter readings when service is terminated
- coordinating shut offs when the account is delinquent
The City of St. Joseph provides the services listed above to over 15,000 customers found in the City of St. Joseph, Lincoln Charter Township, Royalton Township, and St. Joseph Charter Township. The four communities are part of the Water Services Joint Operating Board (WSJOB) which has adopted Rules and Regulations for the fair and consistent treatment of all utility customers within the Greater St. Joseph Water System. Water rates are reviewed and adopted annually. Current rates are listed under Water Billing Forms & Documents.
