Agenda for City Commission meeting, Monday, February 27
Please find the Agenda for the St. Joseph City Commission meeting being held this evening, Monday February 27 at 6:00 p.m. in the Commission Chambers, 2nd floor, here at City Hall.
Advertisement for Bids: Park Street Bridge Traffic Improvements Project
Advertisement for Sealed Bids: Bids will be received until 3:00 p.m., March 22, 2017 for work that includes furnishing and installing a wireless vehicle detection system, controls, perimeter-lit sign and beacon, pedestals, and appurtenances.Read more ...
Request for Proposal (RFP) 2017 - 2018 Street Tree Planting
The City of St. Joseph Department of Public Works is soliciting proposals form qualified firms to provide spring and fall planting of selected street trees on public road right of way (or on City property) as specified by the City of St. Joseph Public Works Department. For additional information, please click here.
Job Opening for Public Safety Officer
The City of St. Joseph is accepting resumes for the position of Public Safety Officer.Read more ...
Request for Proposal (RFP)Steel Service doors at the Public Works facility
The City of St. Joseph is accepting proposals from interested area contractors for new Steel Service doors at the Public Works facility located at 1160 Broad Street, Saint Joseph, MI. For additional information, please click here.
Request for Proposal (RFP) Climate Control for Lakeview Cemetery Mausoleum
The City of St. Joseph is accepting proposals from interested area contractors with its needs for a Climate control system at the Lakeview Cemetery Mausoleum located at 1918 Lakeview Ave. For additional information, please click here.
Neighborhood Meetings Hosted by Public Safety Department
The Public Safety Department will be holding two neighborhood meetings: Tuesday, February 21st at 6:00 p.m. and Wednesday, March 1st at 6:00 pm in the City Commission Chambers, 2nd Floor, City Hall, 700 Broad Street.Read more ...
RFP - Coastal Engineering Study Update
Sealed bids for a Coastal Engineering Study Update will be received until 9:00 am local time Wednesday, March 1, 2017, by the City of St. Joseph, “OWNER”, at the City Clerk’s Office; 700 Broad Street, St. Joseph, Michigan 49085 at which time said bids will be opened and publicly read aloud in the City Commission Chambers.Read more ...
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The Utility Billing Department is responsible all inquiries regarding utility billing for the City of St. Joseph and the surrounding townships which make up the Southwest Michigan Regional Sanitary Sewer and Water Authority. As part of the City Finance Office, the Utility Billing Department is located on the first floor of City Hall and is open daily; Monday through Friday from 8:00 a.m. until 5:00 p.m. To report an after-hours emergency for water or sewer, please call the Berrien County Dispatch at 269-926-2538.
The Utility Billing Department bills quarterly according to the following schedule:
• St. Joseph City - January, April, July and October
• Royalton Township - January, April, July and October
• St. Joseph Charter Township – February, May, August and November
• Lincoln Charter Township – March, June, September and December
Customers should expect to receive a quarterly bill on the first day of the month; these bills are due three weeks later on the 21st of the month. Click here for detailed billing schedule. A 10% penalty is assessed on the current water and sewer charges for bills paid after the due date.
In addition, the Utility Billing Department is responsible for processing payments, setting up new accounts, maintaining billing and payment records, arranging for final meter reads when service is terminated and arranging for shut-offs of delinquent accounts.
All property owners desiring water to their property from the City water system must make application by filing a Water Service Agreement with the City of St. Joseph; federal regulations require that all accounts are to be opened in person with a valid picture identification. This regulation also applies to current customers relocating to a new location. The City respects the rights of property owners, and therefore only with the expressed written permission of the owner, will the account be allowed in the name of the tenant.
The Water Services Joint Operating Board has adopted Rules and Regulations for the fair and consistent treatment of all utility customers within the Greater St. Joseph Water System.
Beginning April 1, 2016, the City of St. Joseph will accept credit cards for payment of your Utility Bills in person at City Hall. We will continue to accept credit card for payments made online and by phone. Payments may also be in the form of cash or check. The prior payment option, thru Payment Service Network (PSN), is no longer valid and will not accept payments.
FEES - A convenience fee equal to 3% of the payment amount ($2 minimum) will be assessed for all credit card payments and $3 per all Echeck payments.
PAYMENT OPTIONS FOR YOUR UTILITY BILL
IN PERSON– At City Hall, 700 Broad Street, Monday through Friday 8:00 am until 5:00 pm.
ONLINE—Go to www.sjcity.com and click on the “Online Payment” icon, then Utility Bills link.
BY PHONE—Pay your bill over the phone using an automated service, available 24/7 at 866-279-6342 or talk to a customer service representative, Monday through Friday from 8:00 am until 10:00 pm at 888-891-6064 and select option 1.
BY MAIL—Send your check with the Utility Bill stub to the City of St. Joseph, 700 Broad Street, St. Joseph, MI 49085. Please include your account number, name and service address. We cannot accept credit card payments by mail or drop box.
DROP BOX—Insert your payment in our 24/7 drop box located inside the double glass doors at the Broad Street entrance to City Hall. Please include your account number, name and service address.
VIEW YOUR ACCOUNT HISTORY ONLINE
To view your accounts payment and usage history, please click on the “View My Account” icon. Have your 6-digit account number handy and follow the prompts.
Other Information and forms
- Sample Bill (Email style)
- Sample Bill (Postcard style)
- Current Rate Schedule
- Quick Facts about Water and Sewer Service
- Application – New Account Water Service Agreement
- Application - Auto Bill Pay
- Application - Leak Adjustment
- Application - Request EMAIL Bill Delivery
- Request - Final Read and Bill
- Consent for Release of Information
- Consent for Release from Landlord to Tenant
- Extreme Cold Weather Tips
Learn more about water at the USGS website.