The Personnel Department manages all personnel related matters for the City of St. Joseph

The Utility Billing Department is responsible all inquiries regarding utility billing for the City of St. Joseph and the surrounding townships which make up the Southwest Michigan Regional Sanitary Sewer and Water Authority. As part of the City Finance Office, the Utility Billing Department is located on the first floor of City Hall and is open daily; Monday through Friday from 8:00 a.m. until 5:00 p.m. To report an after-hours emergency for water or sewer, please call the Berrien County Dispatch at 269-926-2538. 

Phone: 269-983-6324
Fax: 269-985-0347
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it. 

Sara McCallum, Finance Director - This email address is being protected from spambots. You need JavaScript enabled to view it. 
Amy Welch, Utility Billing Specialist – This email address is being protected from spambots. You need JavaScript enabled to view it.
Kiri Groth, Utility Billing Specialist –  This email address is being protected from spambots. You need JavaScript enabled to view it. 

The Utility Billing Department bills quarterly according to the following schedule:

• St. Joseph City - January, April, July and October
• Royalton Township - January, April, July and October
• St. Joseph Charter Township – February, May, August and November
• Lincoln Charter Township – March, June, September and December

Customers should expect to receive a quarterly bill on the first day of the month; these bills are due three weeks later on the 21st of the month. Click here for detailed billing schedule. A 10% penalty is assessed on the current water and sewer charges for bills paid after the due date.

In addition, the Utility Billing Department is responsible for processing payments, setting up new accounts, maintaining billing and payment records, arranging for final meter reads when service is terminated and arranging for shut-offs of delinquent accounts.

All property owners desiring water to their property from the City water system must make application by filing a Water Service Agreement with the City of St. Joseph; federal regulations require that all accounts are to be opened in person with a valid picture identification. This regulation also applies to current customers relocating to a new location. The City respects the rights of property owners, and therefore only with the expressed written permission of the owner, will the account be allowed in the name of the tenant.

The Water Services Joint Operating Board has adopted Rules and Regulations for the fair and consistent treatment of all utility customers within the Greater St. Joseph Water System.

Payment Options


Beginning April 1, 2016, the City of St. Joseph will accept credit cards for payment of your Utility Bills in person at City Hall.  We will continue to accept credit card for payments made online and by phone.  Payments may also be in the form of cash or check.  The prior payment option, thru Payment Service Network (PSN), is no longer valid and will not accept payments.


FEES - A convenience fee equal to 3% of the payment amount ($2 minimum) will be assessed for all credit card payments.  Additionally, an e-check fee of $3 will be implemented for amounts up to $10,000; $10.00 e-check fee for amounts over $10,000. 




IN PERSON– At City Hall, 700 Broad Street, Monday through Friday 8:00 am until 5:00 pm.

ONLINE—Go to and click on the “Online Payment” icon, then Utility Bills link.

BY PHONE—Pay your bill over the phone using an automated service, available 24/7 at 866-279-6342 or talk to a customer service representative, Monday through Friday from 8:00 am until 10:00 pm at 888-891-6064 and select option 1.

BY MAIL—Send your check with the Utility Bill stub to the City of St. Joseph, 700 Broad Street, St. Joseph, MI 49085. Please include your account number, name and service address.  We cannot accept credit card payments by mail or drop box.

DROP BOX—Insert your payment in our 24/7 drop box located inside the double glass doors at the Broad Street entrance to City Hall.  Please include your account number, name and service address.  



To view your accounts payment and usage history, please click on the “View My Account” icon.  Have your 6-digit account number handy and follow the prompts.  


Other Information and forms

Learn more about water at the USGS website.

The City Attorney is appointed by the City Commission to serve as the City’s legal counsel as described in the City Charter. The City Attorney advises the City Commission and City staff on legal matters and represents the City in various legal proceedings.

The Director of Communications and Marketing for the City of St. Joseph is responsible for creating the City's newsletter, Public Art, City calendar, overseeing the city's website and various other marketing opportunities and events for the City St. Joseph. If you wish to inquire about potential new business ventures or events located in St. Joseph, please feel free to use the contact information listed below.

Handling all aspects of water services, including water quality and water pressure.

The St. Joseph Public Safety Department is dedicated to serving the St. Joseph community with the most professional approach to law enforcement and firefighting available.

The mission of the Finance Department is to provide high-quality budget, financial management, accounting and billing services in a timely and responsive manner.

The Parks and Cemetery Division is the crew assigned the task of maintaining properties and their amenities which include restrooms, playground equipment, interactive and ornamental fountains, ball fields and courts, trails, picnic tables, swings, benches, picnic pavilions, flowers and landscaping beds and a community band amphitheater.

The Department and its team members are proud to deliver many of the essential services residents and visitors depend on and enjoy 24 hours a day, 365 days a year.

Tom MacDonald SJCity

Director of Public Works:  This email address is being protected from spambots. You need JavaScript enabled to view it.    
Phone: (269) 985-0307
Address: 1160 Broad Street (physical address for shipments, etc.); Mailing address: 700 Broad Street, St. Joseph, MI 49085

Hours: 7:30 am - 4 pm, Monday through Friday, except holidays.


The Public Works Facility is open to the public by appointment only. To make a service request please contact the Department by telephone at (269) 983-6341 or by using the link below.

Effective in the fall of 2015, the Department of Public Works was divided into two major components: The Streets/Sewer/Water departments is overseen by the Director of Public Works. The second major component, which includes Parks/Grounds/Cemetery/Marina/Ice Rink/Fountain, is overseen by the This email address is being protected from spambots. You need JavaScript enabled to view it..  Both departments and their team members are proud to deliver many of the essential services residents and visitors depend on and enjoy 24 hours a day, 365 days a year.

Keep it BlueWe can all do our part to keep our streams, rivers and Lake Michigan clean and healthy. Learn more about our water resources and what you can do to protect them by visiting To find out when and how to report water pollution incidents visit

2013 Invasive Plant Survey and Assessment by Native Landscapes, LLC
2015 - 2020 Invasive Plant Management Plan by Applied Ecological Services, Inc. 

Leslie Kuhn's Knotweed Presentation

MDOT's Knotweed Presentation

Hannah Hudson's Knotweed Presentation

Erin Fuller's Knotweed Presentation

The City Engineer is responsible for the handling, planning, oversight, and reporting on all city-led engineering projects.

Thank you for visiting the City Clerk's webpage. It is our hope that it will provide you with an efficient and effective way to gather information regarding services provided by the City Clerk's Office.

The Assessing Department is responsible for establishing assessments on all taxable property in the City for the equitable distribution of the property tax burden in accordance with Michigan's General Property Tax Act. The Assessing Department's responsibilities include creating the annual assessment roll, maintaining property cards, ownership records, property descriptions and parcel maps, processing Personal Property Statements, and inspecting existing property and new construction.

The Inspection Department processes all permits and performs all inspections for Building, Electrical, Mechanical and Plumbing activities within the City.

West Basin Marina and City Boat Launch

The primary mission of the Planning and Zoning Department is to work with property owners to ensure their plans comply with the City's Zoning Ordinance and other local ordinances. This involves processing applications for variances, special use permits, site plan reviews and other development issues.

The Water Division is responsible for providing municipal water to homes, businesses, and industries within the City of St. Joseph, as well as, Lincoln Charter Township, Royalton Township, St. Joseph Charter Township, Village of Shoreham, and Village of Stevensville. The Water Division includes the St. Joseph Water Filtration Plant, the Water Service Department, the Water Department Customer Service Office and the Sewer Department.

The Streets & Sanitation department is responsible for maintaining city streets and overseeing the collection of garbage and debris. 

The library is jointly operated by the City and St. Joseph Charter Township under a contract. Library cards are free for City residents, as are Michi-cards which allow the use of any participating library in the State of Michigan. Internet service and copiers are available.

The City of St. Joseph owns and operates two cemeteries, The city cemetery within the City of St. Joseph and Riverview Cemetery located in St. Joseph Township.  

Explore St. Joseph, MI